Información de contacto
We are here to assist you. If you have questions about your order, our products, or need technical support for your STA 4.0 device, please reach out to us using the methods below.
CUSTOMER SUPPORT
For after-sales service, warranty claims, and technical support:
📧 service@auratidecollective.com
For general inquiries, order status, and business partnerships:
📧 info@auratidecollective.com
Availability & Response Time
Our team is available Monday to Friday, 10:00 AM - 5:00 PM (HKT).
*We strive to respond to all inquiries within 48 hours.
BUSINESS INFORMATION
Trade Name: Aura Tide Collective
Registered Office Address:
Room 1508, 625 & 639 Nathan Road,
Mong Kok, Kowloon,
Hong Kong Special Administrative Region